It is very important to not use an object that can leave behind debris, such as a pencil.ģ. If it is, use a solid object such as a paper clip to make sure it is no longer pressed. Check the reset button on the back of your handheld and make sure it is not pressed. If it’s time to replace your battery, you can place an order for a TI Rechargeable Battery through the TI-Online Store at: or by calling 1-800-TI-CARES (1-80) Monday through Thursday: 8:00 a.m. For more information about your TI Rechargeable battery, including best care practices, please see Solution 33711: Best Care Practices for TI Products With a TI Rechargeable Battery If your rechargeable battery is at least 2.5 years old, it may be time to purchase a new TI Rechargeable Battery.
Usually, lithium-ion rechargeable batteries will last 2.5 to 3 years. You should also confirm the battery has not reached the end of its life. Look for the UL stamp, and confirm that it states that it is 1000 mA or higher. To determine whether your charger is UL-certified, flip it over to the inside, and read the label. If you are using a wall charger, make sure you are using a TI wall charger or other UL-certified USB charger rated for at least 1 amp (usually written as “1A” or “1000 mA”). If the charge indicator does not increase after 2 hours or it will not stay powered on after disconnecting from the charging source please try the steps in Solution 37152: Troubleshooting a TI-84 Plus CE Graphing Calculator That Will Not Charge Attempt to charge the calculator by connecting to a computer or wall adapter, if the calculator boots up check if the charge indicator displays a low charge, if it does let the calculator charge for a couple of hours.
If at all possible please backup all your files by copying data files and programs from your calculator to a folder on your computer using TI Connect CE™ Software.ġ. Please Note: The resets described in the troubleshooting steps below may cause a loss of applications, programs, and data. Please ensure that there are no buttons that are stuck down below the keypad. What troubleshooting steps can I try if the TI-84 Plus CE or TI-84 Plus C Silver Edition will not turn on or function properly? Solution 37295: Troubleshooting a TI-84 Plus CE or TI-84 Plus C Silver Edition That Will Not Turn On or Function Properly.
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